FOR RESTAURANTS & CAFES
The phone rings during service. Nobody can answer it.
So it rings out, and that table goes to the place down the road. Omniqu answers every call in about a second, books the table straight into your floor plan, and transfers to the pass when someone actually needs you.
PHOTOGRAPH — DINING ROOM, EVENING LIGHT
FOR RESTAURANTS & CAFES
The phone rings during service. Nobody can answer it.
We answer in about a second, book the table into your floor plan, and transfer to the pass when someone needs you.
No per-cover fees$3.50 / guest
WHAT WE RUN FOR YOU
Six jobs off the floor, in order of what hurts most.
AI receptionist
FRONT DESK & UP
It answers on the first ring, in your restaurant’s voice. It knows your sittings, your covers, your kids policy and where to park. It books the table while the caller is still on the line — and when someone asks for a person, it transfers to the phone you nominate.
Books mid-serviceTransfers on requestAfter hours & MondaysEvery call transcribed
Reservations
Your floor plan, your sittings, your turn times. Deposits and card-holds on the tables that keep getting no-showed, released automatically when they walk in.
✓Floor plan with tables, sections and turn times
✓Deposits & no-show protection on large bookings
✓SMS reminders the day before, confirm by reply
THE ONE THAT PAYS FOR ITSELF
No per-cover or per-guest fees. Ever.
Booking networks charge you for the diners you already had. At 900 covers a month, that’s over $37,800 a year in fees for people who found you anyway. We charge a flat monthly fee and nothing else.
BOOKING NETWORK
$3.50
per guest, on network covers
OMNIQU
$0.00
per guest, always
Gift cards
Branded, compliant with the 3-year minimum expiry rules, sold from your own site. No per-card commission — the whole face value lands in your account.
Google reviews
Every review gets a reply drafted in your voice within the hour. You approve from your phone, or let it post automatically for 4- and 5-stars.
Website care
Nightly backups that are actually restore-tested, safe WordPress updates, uptime monitoring, and menu changes done for you.
FLAGSHIP ACCOUNT · A SYDNEY RESTAURANT · NAME ON APPROVAL
Reservations, deposits, menu data and website care — running in production since day one.
Our flagship hospitality account is Saisons. Their words below are their own, approved before they went up. The per-venue numbers are still being pulled from the platform, and nothing numeric goes on this page until they’ve signed off on that too.
“We rebuilt the whole thing with Omniqu — the brand, the website, and the system we take bookings on. It’s only just gone live and it already feels like less work than what we had.”
VERIFIED NUMBER PENDING
Calls answered during service
VERIFIED NUMBER PENDING
Bookings taken by the receptionist
$900–3,200
what the unbundled stack costs a Sydney venue every month — the figure Omniqu is priced against
app.omniqu.com.au/reservations
SCREENSHOT — RESERVATIONS DAY VIEW
app.omniqu.com.au/calls/8841
SCREENSHOT — CALL TRANSCRIPT
CONVERT · THE RESERVATION BOOK, IN FULL
The bookings a diary app quietly hands back to you.
Functions, set menus, event nights, service-day running order. The parts of a restaurant book that usually live in someone’s inbox.
“A function enquiry for eighteen comes in on Instagram. Four days later you’re still emailing about a deposit.”
Group bookings run as a pipeline, not an inbox: the enquiry lands, a quote goes out with the set menu attached, the deposit is taken, and only then does it become a confirmed booking on the floor plan. Every stage is visible, and the follow-up happens without you.
Eighteen people, menu chosen, deposit settled into your own Stripe account, table held.
FUNCTION PIPELINE
ExampleEnquiry received
18 guests · Sat 22 Aug · 7:00pm
Quote sent with set menu
Menu B — $85pp · attached automatically
Deposit paid
$300 · to your Stripe account
Confirmed on the floor plan
Tables 12–14 joined · second sitting protected
“They booked twelve for Saturday and nobody told them about the set menu.”
Party-size rules pick the menu for you. Over ten on a Saturday night and the set menu is required — it’s attached to the booking, shown to the guest, and the kitchen has the numbers before the day.
Party-size rulesMenu required over 10Kitchen numbers in advance
“You’re running a Bastille Day dinner and the only place it exists is an Instagram story.”
Every offer and event gets its own page on your site with its own booking flow — published from the dashboard, live in minutes, and it closes itself when the seats are gone.
Event page per offerOwn booking flowPublished from the dashboard
app.omniqu.com.au/service
SCREENSHOT — SERVICE DAY VIEW
“It’s 5:30 and the run-down for tonight is three printouts and someone’s memory.”
One screen for the floor: every booking in order, party sizes, set menus, allergies, occasions, deposits taken and who’s already through the door. The same information the AI used when it took the call.
✓Bookings taken end to end — the same table can’t be sold twice, enforced in the system, not by whoever’s on the phone
✓Guests get the whole lifecycle by SMS and email — confirmation, reminder the day before, a thank-you and a review request after
✓Occasions on the booking, so the birthday table gets treated like one
THE ENGINE, IN YOUR WEEK
Service, the diary, the admin, and the Tuesday you can’t fill.
Capture, convert, operate, grow. Four moments you already know, and what happens to each one.
01
CAPTURE
“It’s 7:40 on a Friday. You’re plating mains and the phone is ringing.”
She’s booked for Tuesday, deposit taken. You never stopped plating.
AI receptionist · webchat · missed-call text-back
02
CONVERT
“A table of eight books for Saturday and three of them don’t turn up.”
A card was held when they booked, and the table either shows or covers itself.
Reservations with floor plan · deposits · no-show protection · reminders
03
OPERATE
“The menu changed in March. The website still lists the old one.”
You change it once and the site, the receptionist and the chat all know by lunch.
Menu, hours & offers in one place · gift cards · website care
04
GROW
“Tuesday nights are dead and you’re looking at ads again.”
An offer goes to the guests who haven’t been in for sixty days, and Tuesday fills.
Review requests · AI-drafted replies · email & SMS campaigns to your own list
THE PROCESS
Live within a week of signing.
You spend about 45 minutes with us at the start. After that we do the work and show you the result.
STEP 01
Discovery call
45 minutes. Your services, prices, hours, the questions you get asked twenty times a week, and who calls should transfer to.
Your time: about 45 min
STEP 02
We write the scripts
Call flows, booking rules, deposit rules, review-reply tone. Drafted by us, sent to you as plain English — not a config screen.
Your time: about 10 min to read
STEP 03
We connect everything
Number diverted or ported, calendar synced, services and prices imported, Google profile connected, website onboarded and backed up.
Your time: none
STEP 04
You ring it yourself
We get on a call and you try to break it. Anything that sounds wrong, we change on the spot and you hear the fix.
Your time: about 20 min
STEP 05
It goes live
Your phone is answered from the moment we switch it on. You get a text the first time it books someone, and a human here watching the first fortnight.
✓ Live
About an hour of your time, once.
Nothing to install. Nothing to learn.
Keep your existing number.
Week one works by diverting your existing number, which happens the same day — you keep your number. Full porting, if you want it, runs in the background afterwards and can take carriers weeks.
RUNNING TODAY IN SYDNEY
Real Sydney businesses run on it. Here they are, in their own words.
Four live client accounts in production. Every line below is the owner’s own wording, approved by them before it went up.
S
Saisons
Hospitality · flagship account
Brand, website and the reservation system, rebuilt together and live since September.
“We rebuilt the whole thing with Omniqu — the brand, the website, and the system we take bookings on. It’s only just gone live and it already feels like less work than what we had.”
C
Cinder Restaurant
Hospitality · live since June
Website and webchat enquiry capture, follow-up sequences, and their Google reviews under management.
“Enquiries used to come at us from three different directions. Now everything off the website lands in one list — a couple a day we’d otherwise never have known about.”
L
Lavana Restaurant
Hospitality · live since July
Website and brand, event enquiries handled end to end, and their Google reviews under management.
“The website’s looked after and the event enquiries come straight to us instead of getting lost. Someone else worries about all of it, which is the point.”
F
Flooringzone
Trade · live since July
Website enquiry capture, automatic follow-up on day 2, 5 and 10, jobs and invoices.
“Every enquiry off the website comes through and gets followed up without me remembering to do it. That’s the part I used to drop.”
No invented testimonials on this page. These are the businesses actually running on Omniqu today, and every quote is the owner’s own wording, approved by them before it went up.
Fifteen minutes, and we’ll tell you exactly what your phone is missing.
Front Desk for restaurants — $449/mo, no per-cover fees, month-to-month.
✓Fifteen minutes, no slide deck
✓We'll tell you if we're not the right fit
✓Or skip it — ring 0482 080 809 and our AI will book you in
WHAT WE RUN FOR YOU
Six jobs off the floor.
AI receptionist
Answers on the first ring in your voice. Knows your sittings, covers and kids policy. Books while they’re still on the line.
Books mid-serviceTransfers on requestAfter hours
Reservations
Your floor plan and turn times. Deposits on the tables that keep getting no-showed.
THE ONE THAT PAYS FOR ITSELF
No per-cover or per-guest fees. Ever.
NETWORK
$3.50
per guest
OMNIQU
$0.00
per guest
Gift cards
Branded, compliant, no per-card commission.
Google reviews
Replies drafted in your voice within the hour.
Website care
Verified backups, safe updates, menu changes done for you.
FLAGSHIP ACCOUNT · NAME ON APPROVAL
Reservations, deposits and website care, running in production.
Our flagship hospitality account is a Sydney restaurant. Quote and verified numbers land with the case study.
VERIFIED NUMBER PENDING
Calls answered during service
VERIFIED NUMBER PENDING
Bookings taken by the receptionist
SCREENSHOT — RESERVATIONS
THE ENGINE
Answering the phone is where it starts. It isn’t where it stops.
01CAPTUREEvery channel answered
It’s 7:40 on a Friday. You’re plating mains and the phone is ringing.
It’s picked up in about a second, the table is booked, and you never stopped plating.
02CONVERTEnquiries become money
A quote went out on Monday. By Thursday you can’t remember who you sent it to.
It chased on day 2, 5 and 10, and the enquiry sat in a pipeline you could actually see.
03OPERATEThe admin runs itself
It’s 9pm and you’re doing invoices at the kitchen table with the telly on.
Jobs, invoices and your website all update from one place, and the backups are already verified.
04GROWCustomers come back
Tuesday nights are dead and you’re thinking about spending money on ads again.
Your cheapest new customer is one who’s already been in — we keep the list, notice who hasn’t been back, and give them a reason to return.
WHAT’S RUNNING
Ten things you currently do at nine at night.
AI Receptionist
The phone rings through service and nobody can get to it.
Answered in about a second, booked before they hang up, transferred when they ask.
Webchat
People compare you at 11pm and leave without asking.
The chat answers, quotes and books while you’re asleep.
Bookings & Reservations
Double-booked Saturday, half-empty Tuesday, two no-shows.
One diary, deposits held on the risky ones, reminders that get confirmed.
CRM & Pipeline
Half your enquiries die in a text thread you meant to come back to.
Every enquiry becomes a contact with a stage you can see across one board.
Quotes & Invoices
You quoted on Monday, then you waited, then you felt weird about ringing.
Chased on day 2, 5 and 10, then invoiced with a payment link.
Gift Cards
Christmas walks past your counter and buys somewhere else.
Branded cards sold from your own site. No per-card cut, compliant expiry.
Reviews
Fourteen months of five stars, not one reply.
A request after every visit, a reply drafted in your voice within the hour.
Email & SMS Campaigns
You have a customer list and no way to talk to it.
An offer to the regulars who haven’t been in for 60 days — sent for you.
Offers & Updates
The menu changed in March. The website still says otherwise.
Change it once. The site, the receptionist and the chat all know.
Website Care
Nobody has backed it up since the guy who built it moved to Bali.
Verified nightly backups, safe updates, uptime monitoring.
THE PROCESS
Live within a week of signing. About an hour of your time, once.
Week one works by diverting your existing number, which happens the same day — you keep your number. Full porting, if you want it, runs in the background afterwards and can take carriers weeks.
STEP 1
Discovery call
About 45 minutes on your services, hours and the questions you get asked weekly.
STEP 2
We write the scripts
Call flows, booking and deposit rules, review tone — sent to you in plain English.
STEP 3
We connect everything
Number, calendar, prices, Google profile, website backed up. Nothing needed from you.
STEP 4
You ring it yourself
Try to break it. Anything that sounds wrong we change while you listen.
STEP 5
It goes live
Your phone is answered from the moment we switch it on, with a human here watching the first fortnight.
RUNNING TODAY IN SYDNEY
S
Saisons
Hospitality · flagship account
Brand, website and the reservation system, rebuilt together and live since September.
“We rebuilt the whole thing with Omniqu — the brand, the website, and the system we take bookings on. It’s only just gone live and it already feels like less work than what we had.”
C
Cinder Restaurant
Hospitality · live since June
Website and webchat enquiry capture, follow-up sequences, and their Google reviews under management.
“Enquiries used to come at us from three different directions. Now everything off the website lands in one list — a couple a day we’d otherwise never have known about.”