PRICING
One flat monthly fee.
Month-to-month, 30 days notice.
All prices AUD, GST included. One invoice on the 1st. No per-call, per-cover or per-card fees at any tier.
FOUNDING MEMBERS
First 20 clients lock 25% off their first 12 months
Care
The website stays alive and the reviews get answered.
$199$149/mo
+ $490 setup, one-off
Start with Care✓Verified nightly backups & safe updates
✓Uptime & security monitoring
✓AI-drafted Google review replies
✓Webchat AI · 200 conversations a month
MOST POPULAR
Front Desk
A fuller diary. Happier clients.
The phone gets answered and the bookings land themselves.
$449$339/mo
+ $990 setup, one-off
Book a 15-min demoEVERYTHING IN CARE, PLUS
✓AI receptionist · 200 calls a month, with transfers
✓Bookings & reservations with reminders
✓Deposits & no-show protection
✓Webchat AI · 500 conversations a month
✓Missed-call text-back
Full Operations
The money gets chased too — quotes, invoices, gift cards.
$799$599/mo
+ $1,490 setup, one-off
Talk to usEVERYTHING IN FRONT DESK, PLUS
✓AI receptionist · 500 calls a month, natural voice
✓Quotes that chase themselves (day 2/5/10)
✓Invoices, job photos & payment chasing
✓Branded gift cards, no per-card fee
✓Webchat AI · 1,500 conversations a month
✓Monthly reporting call with a human
The allowances above are tier defaults — yours are set with you on the discovery call if your volume is higher
Setup fee waived for the first five clients in each segment, for case-study rights.
WHAT'S IN EACH TIER
Every workflow, tier by tier.
Compare every feature+
WORKFLOW
Care
Front Desk
Full Ops
CAPTURE — EVERY CHANNEL ANSWERED
AI phone receptionist on your number
—
✓
✓
Live transfer to a human on request
—
✓
✓
Call transcripts & recordings
—
✓
✓
Missed-call text-back
—
✓
✓
Website chat that answers and books
✓
✓
✓
Enquiry forms & lead capture
✓
✓
✓
Natural voice model
—
—
✓
CONVERT — ENQUIRIES BECOME MONEY
Online bookings & reservations
—
✓
✓
Floor plan / resource scheduling
—
✓
✓
Deposits, card-holds & no-show protection
—
✓
✓
SMS & email reminders
—
✓
✓
CRM with a visual pipeline
—
✓
✓
Unified inbox — calls, chat, SMS, email
—
✓
✓
Quotes that chase themselves (day 2/5/10)
—
—
✓
OPERATE — THE ADMIN RUNS ITSELF
Jobs & field workflow with photos
—
—
✓
Invoices & payment links
—
—
✓
Branded gift cards, no per-card fee
—
—
✓
Menu, hours & offers updated in one place
✓
✓
✓
Verified nightly backups, restore-tested
✓
✓
✓
Safe WordPress & plugin updates
✓
✓
✓
Uptime & security monitoring
✓
✓
✓
Content changes done for you
2/mo
4/mo
8/mo
GROW — CUSTOMERS COME BACK
Automatic review requests after every visit
—
✓
✓
AI-drafted review replies you approve
✓
✓
✓
Email & SMS automation flows
—
✓
✓
Email campaigns to your own list
—
✓
✓
SMS campaigns & win-backs
—
—
✓
Customer list you own, exportable
✓
✓
✓
Visitor analytics
✓
✓
✓
REPORTING
Live dashboard
✓
✓
✓
Monthly email summary
✓
✓
✓
Priority support & monthly call with the founder
—
—
✓
AI & CAMPAIGN ALLOWANCE
Webchat conversations
200/mo
500/mo
1,500/mo
AI receptionist calls
—
200/mo
500/mo
Voice engine
—
Standard
Natural voice
AI review reply drafts
30/mo
Fair use
Fair use
Email campaign sends
1,000/mo
5,000/mo
20,000/mo
SMS campaign sends
—
500/mo
2,000/mo
Lead capture, transcripts, human chat
Fair use
Fair use
Fair use
If you go over
We call first
We call first
We call first
Tier defaults — yours are set with you on the discovery call if your volume is higher
Soft limits — we never switch anything off mid-month. At 80% of your allowance we tell you, and over it we talk about the right tier. A receptionist that stops answering is worse than no receptionist.
Published for transparency, applied only after a conversation: $0.50 per AI conversation · $0.75 per voice minute · $0.15 per SMS
Fair use means normal operation of one business location; we never switch anything off mid-month — if usage is unusual, we call you first.
WHAT WE NEVER CHARGE
No commission on anything your customers pay you.
Deposits, gift cards and invoices settle straight into your own Stripe account. We never hold your customers' money and we never take a slice of it — no per-cover fee, no per-guest fee, no per-card commission.
Per guest / per cover$0.00
Per gift card sold$0.00
Per booking taken$0.00
Stripe's own processing fees apply, charged by Stripe to your account.
WORK IT OUT
What's a missed call worth to you?
Drag to the number of calls you reckon ring out in a month.
8missed calls a month
260
Calls we’d convert (55%)
4
Recovered revenue a month
at an average job or booking value of $480
$1,920
Assumes 55% of recovered calls become a booking or a job, at an average value of $480. Both are our own estimates from client accounts, not an industry figure.
Front Desk is $339/mo at the founding price. Most operators pay for the month back in the first week.
QUESTIONS
The fine print, in plain English.
Some people do — which is why it hands over the moment anyone asks for a person, and why we play you a real recording before you sign anything. It answers in about a second, in your business’s own words, and it never pretends to be human.
THE PROCESS
Live within a week of signing.
You spend about 45 minutes with us at the start. After that we do the work and show you the result.
STEP 01
Discovery call
45 minutes. Your services, prices, hours, the questions you get asked twenty times a week, and who calls should transfer to.
Your time: about 45 min
STEP 02
We write the scripts
Call flows, booking rules, deposit rules, review-reply tone. Drafted by us, sent to you as plain English — not a config screen.
Your time: about 10 min to read
STEP 03
We connect everything
Number diverted or ported, calendar synced, services and prices imported, Google profile connected, website onboarded and backed up.
Your time: none
STEP 04
You ring it yourself
We get on a call and you try to break it. Anything that sounds wrong, we change on the spot and you hear the fix.
Your time: about 20 min
STEP 05
It goes live
Your phone is answered from the moment we switch it on. You get a text the first time it books someone, and a human here watching the first fortnight.
✓ Live
About an hour of your time, once.
Nothing to install. Nothing to learn.
Keep your existing number.
Week one works by diverting your existing number, which happens the same day — you keep your number. Full porting, if you want it, runs in the background afterwards and can take carriers weeks.
RUNNING TODAY IN SYDNEY
Real Sydney businesses run on it. Here they are, in their own words.
Four live client accounts in production. Every line below is the owner’s own wording, approved by them before it went up.
S
Saisons
Hospitality · flagship account
Brand, website and the reservation system, rebuilt together and live since September.
“We rebuilt the whole thing with Omniqu — the brand, the website, and the system we take bookings on. It’s only just gone live and it already feels like less work than what we had.”
C
Cinder Restaurant
Hospitality · live since June
Website and webchat enquiry capture, follow-up sequences, and their Google reviews under management.
“Enquiries used to come at us from three different directions. Now everything off the website lands in one list — a couple a day we’d otherwise never have known about.”
L
Lavana Restaurant
Hospitality · live since July
Website and brand, event enquiries handled end to end, and their Google reviews under management.
“The website’s looked after and the event enquiries come straight to us instead of getting lost. Someone else worries about all of it, which is the point.”
F
Flooringzone
Trade · live since July
Website enquiry capture, automatic follow-up on day 2, 5 and 10, jobs and invoices.
“Every enquiry off the website comes through and gets followed up without me remembering to do it. That’s the part I used to drop.”
No invented testimonials on this page. These are the businesses actually running on Omniqu today, and every quote is the owner’s own wording, approved by them before it went up.
Still not sure which tier? Ring the number and ask the AI.
It'll book you fifteen minutes with a human either way.
✓Fifteen minutes, no slide deck
✓We'll tell you if we're not the right fit
✓Or skip it — ring 0482 080 809 and our AI will book you in
PRICING
One flat monthly fee. Month-to-month, 30 days notice.
AUD, GST included. No per-call, per-cover or per-card fees at any tier.
FOUNDING MEMBERS
First 20 clients lock 25% off their first 12 months
Care
The website stays alive and the reviews get answered.
$199$149/mo
+ $490 setup, one-off
Start with CareMOST POPULAR
Front Desk
A fuller diary. Happier clients.
The phone gets answered and the bookings land themselves.
$449$339/mo
+ $990 setup, one-off
Book a 15-min demo✓AI receptionist · 200 calls a month, with transfers
✓Bookings, reminders & deposits
✓Webchat AI · 500 conversations a month
✓Everything in Care
Full Operations
The money gets chased too — quotes, invoices, gift cards.
$799$599/mo
+ $1,490 setup, one-off
Talk to usThe allowances above are tier defaults — yours are set with you on the discovery call if your volume is higher
Setup fee waived for the first five clients in each segment, for case-study rights.
WHAT'S IN EACH TIER
Every workflow, tier by tier.
Compare every feature+
WORKFLOW
Care
Desk
Ops
CAPTURE — EVERY CHANNEL ANSWERED
AI phone receptionist on your number
—
✓
✓
Live transfer to a human on request
—
✓
✓
Call transcripts & recordings
—
✓
✓
Missed-call text-back
—
✓
✓
Website chat that answers and books
✓
✓
✓
Enquiry forms & lead capture
✓
✓
✓
Natural voice model
—
—
✓
CONVERT — ENQUIRIES BECOME MONEY
Online bookings & reservations
—
✓
✓
Floor plan / resource scheduling
—
✓
✓
Deposits, card-holds & no-show protection
—
✓
✓
SMS & email reminders
—
✓
✓
CRM with a visual pipeline
—
✓
✓
Unified inbox — calls, chat, SMS, email
—
✓
✓
Quotes that chase themselves (day 2/5/10)
—
—
✓
OPERATE — THE ADMIN RUNS ITSELF
Jobs & field workflow with photos
—
—
✓
Invoices & payment links
—
—
✓
Branded gift cards, no per-card fee
—
—
✓
Menu, hours & offers updated in one place
✓
✓
✓
Verified nightly backups, restore-tested
✓
✓
✓
Safe WordPress & plugin updates
✓
✓
✓
Uptime & security monitoring
✓
✓
✓
Content changes done for you
2/mo
4/mo
8/mo
GROW — CUSTOMERS COME BACK
Automatic review requests after every visit
—
✓
✓
AI-drafted review replies you approve
✓
✓
✓
Email & SMS automation flows
—
✓
✓
Email campaigns to your own list
—
✓
✓
SMS campaigns & win-backs
—
—
✓
Customer list you own, exportable
✓
✓
✓
Visitor analytics
✓
✓
✓
REPORTING
Live dashboard
✓
✓
✓
Monthly email summary
✓
✓
✓
Priority support & monthly call with the founder
—
—
✓
AI & CAMPAIGN ALLOWANCE
Webchat conversations
200/mo
500/mo
1,500/mo
AI receptionist calls
—
200/mo
500/mo
Voice engine
—
Standard
Natural voice
AI review reply drafts
30/mo
Fair use
Fair use
Email campaign sends
1,000/mo
5,000/mo
20,000/mo
SMS campaign sends
—
500/mo
2,000/mo
Lead capture, transcripts, human chat
Fair use
Fair use
Fair use
If you go over
We call first
We call first
We call first
Tier defaults — yours are set with you on the discovery call if your volume is higher
Soft limits — we never switch anything off mid-month. At 80% of your allowance we tell you, and over it we talk about the right tier. A receptionist that stops answering is worse than no receptionist.
Published for transparency, applied only after a conversation: $0.50 per AI conversation · $0.75 per voice minute · $0.15 per SMS
Fair use means normal operation of one business location; we never switch anything off mid-month — if usage is unusual, we call you first.
WORK IT OUT
What's a missed call worth to you?
8missed calls a month
Calls we’d convert (55%)
4
Recovered a month
$1,920
Assumes 55% of recovered calls become a booking or a job, at an average value of $480. Both are our own estimates from client accounts, not an industry figure.
QUESTIONS
The fine print, in plain English.
Some people do — which is why it hands over the moment anyone asks for a person, and why we play you a real recording before you sign anything. It answers in about a second, in your business’s own words, and it never pretends to be human.
THE ENGINE
Answering the phone is where it starts. It isn't where it stops.
01CAPTUREEvery channel answered
It’s 7:40 on a Friday. You’re plating mains and the phone is ringing.
It’s picked up in about a second, the table is booked, and you never stopped plating.
02CONVERTEnquiries become money
A quote went out on Monday. By Thursday you can’t remember who you sent it to.
It chased on day 2, 5 and 10, and the enquiry sat in a pipeline you could actually see.
03OPERATEThe admin runs itself
It’s 9pm and you’re doing invoices at the kitchen table with the telly on.
Jobs, invoices and your website all update from one place, and the backups are already verified.
04GROWCustomers come back
Tuesday nights are dead and you’re thinking about spending money on ads again.
Your cheapest new customer is one who’s already been in — we keep the list, notice who hasn’t been back, and give them a reason to return.
WHAT'S RUNNING
Ten things you currently do at nine at night.
AI Receptionist
The phone rings through service and nobody can get to it.
Answered in about a second, booked before they hang up, transferred when they ask.
Webchat
People compare you at 11pm and leave without asking.
The chat answers, quotes and books while you’re asleep.
Bookings & Reservations
Double-booked Saturday, half-empty Tuesday, two no-shows.
One diary, deposits held on the risky ones, reminders that get confirmed.
CRM & Pipeline
Half your enquiries die in a text thread you meant to come back to.
Every enquiry becomes a contact with a stage you can see across one board.
Quotes & Invoices
You quoted on Monday, then you waited, then you felt weird about ringing.
Chased on day 2, 5 and 10, then invoiced with a payment link.
Gift Cards
Christmas walks past your counter and buys somewhere else.
Branded cards sold from your own site. No per-card cut, compliant expiry.
Reviews
Fourteen months of five stars, not one reply.
A request after every visit, a reply drafted in your voice within the hour.
Email & SMS Campaigns
You have a customer list and no way to talk to it.
An offer to the regulars who haven’t been in for 60 days — sent for you.
Offers & Updates
The menu changed in March. The website still says otherwise.
Change it once. The site, the receptionist and the chat all know.
Website Care
Nobody has backed it up since the guy who built it moved to Bali.
Verified nightly backups, safe updates, uptime monitoring.
THE PROCESS
Live within a week of signing. About an hour of your time, once.
Week one works by diverting your existing number, which happens the same day — you keep your number. Full porting, if you want it, runs in the background afterwards and can take carriers weeks.
STEP 1
Discovery call
About 45 minutes on your services, hours and the questions you get asked weekly.
STEP 2
We write the scripts
Call flows, booking and deposit rules, review tone — sent to you in plain English.
STEP 3
We connect everything
Number, calendar, prices, Google profile, website backed up. Nothing needed from you.
STEP 4
You ring it yourself
Try to break it. Anything that sounds wrong we change while you listen.
STEP 5
It goes live
Your phone is answered from the moment we switch it on, with a human here watching the first fortnight.
RUNNING TODAY IN SYDNEY
S
Saisons
Hospitality · flagship account
Brand, website and the reservation system, rebuilt together and live since September.
“We rebuilt the whole thing with Omniqu — the brand, the website, and the system we take bookings on. It’s only just gone live and it already feels like less work than what we had.”
F
Flooringzone
Trade · live since July
Website enquiry capture, automatic follow-up on day 2, 5 and 10, jobs and invoices.
“Every enquiry off the website comes through and gets followed up without me remembering to do it. That’s the part I used to drop.”