HELP CENTRE / MONEY
Invoices and chasing payment
UPDATED 22 SEP 2026·3 MIN READ
IN THIS ARTICLE
An invoice you send carries a payment link a customer can use directly — no separate portal login, no phone call to take a card number over.
What happens if it goes unpaid
An invoice past its due date is automatically marked overdue, and follow-up reminders go out on a schedule you configure in Settings → Automation — not a fixed cadence you're stuck with regardless of the amount or the client.
When it stops
Automatic chasing stops once the invoice is paid, or once it reaches the last step in your configured schedule — after that, whether to keep chasing manually is your call, not the system’s.
GOOD TO KNOW
Marking an invoice paid manually — a cash payment, a bank transfer you’ve confirmed yourself — stops the automatic reminders immediately.
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