HELP CENTRE / PHONE AI
Changing what it says about prices
UPDATED 22 SEP 2026·3 MIN READ
IN THIS ARTICLE
Prices the AI quotes come from what you’ve told it, not from a separate price list it maintains itself — so a price change has one home, not two to keep in sync.
Where prices live
Your bookable services and their prices sit in Settings → Appointments (or Settings → Venue for a table-based business). Update a price there and the AI quotes the new one on the next call — it reads the same record you do.
Adding something new
A brand-new service should be added to your services list first. Until it is, the AI won't invent a price for it — it will take a message instead, which is the safer failure.
GOOD TO KNOW
There's no separate 'test' environment to check a price change in — the safest check is to ring the number yourself and ask.
Was this helpful?
Still stuck? Ring 0482 080 809 — the AI will get you to a person.